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Terms and Conditions

Introduction

Welcome to MS Express Inc's official website (msexpressinc.net). By using this website and the services we provide, you agree to the following terms and conditions. Please read these terms carefully. If you do not agree with them, you should not use this website.

1. Acceptance of Terms

By using our website, you confirm that you have read, understood, and agreed to these Terms and Conditions. You must be at least 18 years old to use this site.

2. Information We Collect

We may collect the following types of personal information when you visit our website, submit forms, or communicate with us:

  • Name, email address, and phone number

  • Company name, job title, and mailing address

  • Driver or owner-operator application details

  • Any other information you voluntarily provide through forms, messages, or phone/SMS communication

3. How We Use Personal Information

We use the information we collect for purposes including:

  • Responding to your inquiries or service requests

  • Processing driver or contractor applications

  • Providing updates related to loads, schedules, payments, or compliance matters

  • Sending transactional or informational SMS messages (such as reminders, confirmations, or account notifications)

  • Improving our website, customer service, and communication experience

4. SMS Communications

By submitting your phone number via our web forms or other communication channels, you consent to receive SMS messages from MS Express Inc. These messages may include but are not limited to:

  • Company updates and dispatch information

  • Account or driver-related notifications

  • Appointment or load confirmations

  • Safety or compliance alerts

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Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. For help, reply HELP or visit https://www.msexpressinc.net.

SMS consent is not shared with third parties.

5. How We Share Information

We do not sell or rent your personal information.
We may share limited data only in the following cases:

  • With trusted service providers who help us operate our business (e.g., communication tools, dispatch systems)

  • When required by law or to protect our legal rights

We do not share SMS consent or SMS opt-in data with third parties or affiliates.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.

7. Your Rights

You can request to review, correct, or delete your personal data by contacting us at info@msexpressinc.net

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

9. Governing Law

These Terms and Conditions are governed by the laws of Ohio state, USA. Any disputes will be handled in the courts of Ohio, USA.

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

SMS Terms of Service

By opting into SMS from MS Express Inc. via our website or any other communication channel, you agree to receive text messages from us.
These may include updates, load information, reminders, account notifications, and other communications related to our services.

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